How long until I get my order?
All product ordered by 11:30 ET will ship the same business day. Orders received after 11:30 ET will ship the next business day. Orders containing new and used product may ship from different locations and therefore may arrive separately. We do this to get the products to you as fast as possible. Even if you receive multiple shipments you will never be charged more than the shipping fee contained in your order. You can see if and when you order was shipped by clicking on Order Status.
Some orders may include backordered, preordered or special order items and may not ship as promptly as others. Please check your Order Status to see if any items have become backordered. If not, please feel free to contact us for an estimated shipment date.
If you choose USPS First Class Mail, please allow a minimum of 3-7 additional business days for delivery. (6-10 business days total.)
If you choose Priority Mail, please allow 3-5 additional business days to receive your package. (5-8 business days total.)
If you choose UPS Ground Mail, please allow 2-4 additional business days to receive your package. (4-6 business days total.)
If you choose Second Day Mail, please allow a full 2 business days to receive your package. (2-3 business days total depending on what time your package shipped.)
If you choose Next Day Mail, please allow a full business day to receive your package.(At least that's what the USPS tells us! We've had reports of much longer delivery times...so please be patient. There's no need to really worry unless your order hasn't shown-up after 15-20 business days. At that point, you may want to contact our customer service dept.)
Note that we've shipped hundreds of thousands of packages and our experience has shown us that while some do get delayed, almost all of them eventually show up. If you contact us prior to the 20 business day waiting period we will check to make sure the package did actually ship from our warehouse, but we will have to wait until 20 days have passed before we can reship the order.
